SETTING UP HOSTED SITES EMAIL

Outlook   |   Outlook Express   |   Iphone   |   Android


Outlook

To Use The Outlook Setup Tool

  1. Download the Outlook Setup Tool, install it, and then run it.

    NOTE: The Outlook Setup Tool is an executable file that you will need to save to your computer, and then launch.

  2. If applicable, select the email client you want to set up.
  3. Enter Your Name. This displays in the From field of your email messages.
  4. Enter your Email Address you want to use with this account.
  5. Enter your Password.
  6. If you want to access your email in Workspace Email, confirm that Leave a copy of messages on the server is selected.
  7. Click Set Up Account.
  8. Click OK.

If you continue to have trouble, you might need to manually edit the settings for your nameservers and port numbers. For more information about nameservers, see What is a nameserver?. You should use the following port information:

  • Without SSL
    • Incoming Port
      IMAP – 143
      POP – 110
    • Outgoing (SMTP) port
      One of the following: 25, 80, 3535
  • With SSL
    • Incoming Port
      IMAP – 993
      POP – 995
    • Outgoing (SMTP) port
      465

The Outlook Setup Tool supports the following operating systems and email programs:

  • Microsoft Windows® XP
  • Windows Vista® 32 bit
  • Windows Vista® 64 bit
  • Windows® 7
  • Outlook® Express 6
  • Windows® Mail
  • Outlook® 2003
  • Outlook® 2007
  • Outlook® 2010

Outlook Express

To Use Microsoft Outlook Express with Your Email

WARNING: The following procedure is for Microsoft Outlook Express 6.

  1. In Microsoft Outlook Express, select Tools, and then click Accounts.
  2. On the Internet Accounts window, click the Mail tab, then click Add. Select Mail… from the list.
  3. On the Internet Connect Wizard window, in the Display name field, enter the name to be displayed on your email, and then click Next.
  4. In the E-mail address field, enter your email address, and then click Next.
  5. On the E-mail Server Names window, from the My incoming mail server is a list, select either IMAP or POP3.
  6. In the Incoming mail (POP3 IMAP or HTTP) server field enter your incoming POP or IMAP server.
  7. In the Outgoing mail (SMTP) server field, enter your outgoing SMTP server, and then click Next.
  8. In the Account name and Password fields, enter your email address and password, and then click Next.

    WARNING: Do not select Log on using Secure Password Authentication. We do not support SPA.

  9. Click Finish.
  10. On the Internet Accounts wizard, select the account you just created, and then click Properties.
  11. In the Properties window, click the Servers tab, and then select My server requires authentication. Ensure Use same settings as my incoming mail server is selected.
  12. Click the Advanced tab.
    • Outgoing Server Settings
      Port
      Without SSL – One of the following: 25, 80, 3535
      With SSL – 465
      (Optional) This server requires an encrypted connection (SSL)
      Select to enable.
    • Incoming Server Settings
      Port
      IMAP without SSL – 143
      IMAP with SSL – 993
      POP without SSL – 110
      For POP with SSL – 995
      (Optional) This server requires an encrypted connection (SSL)
      Select to enable.
  13. Click OK.

Iphone/Ipad

To Set up Email on Your iPhone, iPad, or iPod Touch

  1. Go to Settings.
  2. On the Settings screen, tap Passwords and Accounts.
  3. Tap Add Account.
  4. Tap Other.
  5. Tap Add Mail Account.
  6. Enter your Name, Email Address, Password, and a short Description for your email. Tap Next.
  7. If you have IMAP, tap IMAP.
  8. Use these settings for your Incoming Mail Server, depending on the type of email account you have:
    POP
    Tap POP at the top.
    Host Name pop.secureserver.net
    User Name Enter your full email address.
    Password Enter your email account password.
    IMAP
    Tap IMAP at the top.
    Host Name imap.secureserver.net
    User Name Enter your full email address.
    Password Enter your email account password.
  9. Use these settings for your Outgoing Mail Server:
    SMTP (Outgoing Mail Server)
    Host Name smtpout.secureserver.net
    User Name Enter your full email address.
    Password Enter your email account password.

    NOTE: Even though iOS labels these fields as Optional, our email servers require them to send email.

  10. If you have IMAP, tap Next, and then tap Save. Otherwise, just tap Save.

 


Android

NOTE: The steps to set up email on your Android device might be a little different depending on your make/model and your network provider. However, all the information you need to set up your account (username, password, server settings) is in these steps.

To Set up Email on Your Android-based Device

  1. Open your device’s email application.
  2. If you already have an email account set up, press Menu and tap Accounts. Press Menu again and tap Add account.
  3. Type your Email address and Password, and click Next.
  4. If you have IMAP, tap IMAP. If you’re not sure, tap POP3.
  5. Use these settings for your incoming server, depending on the type of email you have:
    POP3
    Username Enter your full email address.
    Password Enter your email account password.
    POP3 server pop.secureserver.net
    Port 110
    IMAP
    Username Enter your full email address.
    Password Enter your email account password.
    IMAP server imap.secureserver.net
    Port 143
  6. Use these settings for your outgoing server:
    SMTP (Outgoing Mail Server)
    SMTP server smtpout.secureserver.net
    Port 80
    Security type None
  7. Select Require sign-in and make sure your Username (your full email address) and Password are correct. Tap Next.
  8. Tap Next again. Name your account and enter the name you want to display on outgoing messages.
  9. Tap Done.

That’s it. If everything is working OK, you should see some email messages. To make sure you can send messages, go ahead and compose an email and send it to yourself.